Last year, we confirmed that AI adoption is here to stay. This year, the story is different. Universal adoption has reset the playing field. Organisations moving deeper into specialised platforms and conversational analytics are gaining strategic influence and larger budgets. Research teams that plateau are watching both shrink.
To understand what separates winners from those losing ground, we gathered insights from over 3,000 researchers across 15 countries.
In this ebook, you’ll learn: